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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Hauer

November 6, 2024

5  out of  5
rating by John Hauer
"I had an amazing experience with AJ and Rick Hore Agency. I was referred by my girlfriend and her whole family. I honestly wish I would have called years ago, to get the service and savings on my auto insurance. Highly recommend."
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Jeffrey Franco

November 1, 2024

5  out of  5
rating by Jeffrey Franco
"Just wanted to shout out Curtis for his diligence and making sure the customer has a peace of mind kudos to a diligent employee going the extra mile!"
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Ivan Zazueta

August 27, 2024

5  out of  5
rating by Ivan Zazueta
"Aj Rick hore - state farm insurance agent. I was looking for insurance for my car . My wife recommended to AJ , AJ has been insuring my wife and my mother in-law for the last 18 years and with a simple call AJ hook me up with a great deal 👍 thanks AJ"
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Z S

August 8, 2024

5  out of  5
rating by Z S
"Rick and AJ are both amazing, my family and I been with them for over 16yrs (maybe 20). I started with them under my mom’s policy, then when I started with my own family they’ve helped us with home and car insurance. Hopefully in the near future they’ll be able to help our son too (3 generations) because he will start driving soon. AJ has always helped me throughout the years regardless of the circumstances (good or bad), and every time we’ve been on the phone he always asks how my family and I are doing. It’s been so many years of service, and most of it has always been handled through AJ (he’s truly amazing, thank you AJ). Recently I had a car issue, and needed help with roadside assistance. I didn’t have my insurance card to call customer service; however, I called Rick’s office (I have the number saved on my contacts) to get the info for customer service (for roadside assistance) Rick helped me without any issues. Rick’s first concern was to know if I was okay and/or safe, then he proceeded to help me and made it easy for me to get the help needed. He sent me an email to set up my online account (so I can always have my insurance card), and he also sent me the link to get roadside assistance (the most simple and easy way to get service). Later in the day he called me to make sure how I was doing, and if I was okay (which I truly continue to appreciate). Honestly, they’re the best!"
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Shandina Gunaratne

August 7, 2024

5  out of  5
rating by Shandina Gunaratne
"We have been clients with Rick Hore - State Farm Insurance Agent for auto and home insurance for many years now and we couldn't be more pleased with the experience! From the very first interaction with the agent AJ, he was very friendly, knowledgeable, attentive and dependable. We appreciated the transparency in their pricing and the personalized service they provided, made us always feel valued as a customer. I highly recommend Rick Hore Insurance Agency and AJ for anyone looking for reliable auto and home insurance with top-notch customer service. They've truly given us peace of mind!"
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Pablo

July 9, 2024

5  out of  5
rating by Pablo
"Rick and AJ found us a great insurance rate on our new (used) car. We've been with them for years (home + auto) and their customer focus is truly notable. They're always hustling and never appear to be taking advantage of the long-term nature of our relationship."
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Dianna Dingman, Realtor

July 2, 2024

5  out of  5
rating by Dianna Dingman, Realtor
"I have worked with AJ Jayawardena of Rick Hore Insurance for years. He has been a trusted resource for my real estate clients and for my personal insurance. He is always professional and seeks to find the perfect coverage at the most affordable cost. I cannot say enough good things about him and would highly recommend him."
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Sharon Crowder

June 6, 2024

5  out of  5
rating by Sharon Crowder
"Friendly, caring, expedient and professional . Amazing service Their support is terrific"
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Savannah Scott

May 30, 2024

5  out of  5
rating by Savannah Scott
"I’ve been with Rick Hore for many years and will continue to stay with them. Rick and AJ are always helpful with information and all your insurance needs. I have always been able to call or walk in and get all he help I need or just to say “hi”. If you looking for insurance give Rick Hore’s office a call and talk to either of them."
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Karla Silva

May 28, 2024

5  out of  5
rating by Karla Silva
"I've been a loyal State Farm customer for over 10 + years, and I can't say enough about the exceptional service I've received, especially from my agent, AJ. He is incredibly knowledgeable, friendly, and consistently goes above and beyond to ensure that all my insurance needs are met. Whether it's a routine question or an urgent concern, AJ has always been there for me – even responding to my questions on holidays! His dedication and willingness to assist truly set him apart. AJ is the man, and I highly recommend him and State Farm for anyone looking for top-notch insurance service. Thank you, AJ, for your outstanding support over the years!"
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Samuel Motsinger

May 24, 2024

5  out of  5
rating by Samuel Motsinger
"A relative of mine recommended that I get in touch with either Rick Hore or AJ Jayawardena since I recently moved to CA. I had the pleasure of getting connected with AJ and he expediently helped me shift my car insurance plan from GA to CA. Their office is located in Thousand Oaks, CA which is a tight-knit community. Even though I'm outside of the area and closer to Los Angeles, I knew Rick Hore's team was the right choice. AJ didn't disappoint. He got me the most affordable deal and I always felt like a high priority customer. I cannot recommend Rick Hore's team enough. I would also like to commend Curtis on his professional phone etiquette and for being a great representative for the team. If you've recently moved to Los Angeles County it is worth contacting Rick's team even though they are in Ventura County. They will take care of you and Rick and AJ have been doing this for decades."
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Mia Candelaria

May 24, 2024

5  out of  5
rating by Mia Candelaria
"My family and I, along with our family business have been insured by State Farm for many years. Service with them has been very pleasant. Our agent is Ajay and he’s amazing! He is very courteous, friendly and has been very helpful during all these years. Thank you so much for your excellent service and consideration of our insurance needs. -Rodriguez Family"
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Sally Stitt

May 24, 2024

5  out of  5
rating by Sally Stitt
"My husband and I have been clients with Rick for over 25 years. We not only insured our home and cars, but our kids ( who are still with him), our business and numerous friends we referred over the years. The office is great to work with responsive and knowledgeable! Highly recommend!"
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Amir Fathi

April 10, 2024

5  out of  5
rating by Amir Fathi
"I’ve had the privilege of being Rick’s client for over 20 years. He’s the the absolute best!!! He’s always looking out for his clients. I will never forget, how during the 2018 Woolsey Fires, when we were evacuated from our home, Rick personally drove by our house and took pictures of it to set our mind at ease. I know… Incredible! Rick and his entire staff are amazing! Incredibly knowledgeable, helpful and kind! Ten stars out of five!"
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Karen Fitzpatrick

April 3, 2024

5  out of  5
rating by Karen Fitzpatrick
"Although the company State Farm will no longer be providing Fire Insurance to homes in my area I would like to thank my agent Akila Jayawardena, AJ, for always promptly answering questions and resolving issues. Insurance is an important and often complicated issue for homeowners and he is very knowledgeable and helpful. I wish him the best in these difficult circumstances and appreciate his assistance throughout my time with State Farm."
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Ben Curtis

March 27, 2024

5  out of  5
rating by Ben Curtis
"I've been with Rick and his crew for over 10 years. With plenty of cars and a couple motorcycles in that time. Rick brought me In with the bike when everyone else wanted a arm and a leg. Rick AJ and Curtis go above and beyond to take care of you in every way possible. Insurance and personal life they are a great team."
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Carolyn Carrasco

March 4, 2024

5  out of  5
rating by Carolyn Carrasco
"My State Farm agent is AJ. Very responsive, great service. Would highly recommend."
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Lawrence Kaiser

February 29, 2024

5  out of  5
rating by Lawrence Kaiser
"AJ and Rick have provided rental property insurance for myself and home and auto my daughter for over ten years now. AJ was extremely responsive and was able to provide excellent and affordable coverage for my home and autos when ALLSTATE began withdrawing from California and left me hanging in 2022. In this turbulent insurance climate it is good to know that AJ and Rick have my back. Thanks!"
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Phil K

October 27, 2023

5  out of  5
rating by Phil K
"Great guys great service 👍"
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Shehan Morais

August 8, 2023

5  out of  5
rating by Shehan Morais
"I wanted to take a moment to share my gratitude to AJ and Rick. I have been with Rick Hore - State Farm Insurance's for more than 15 yrs now and I have recommended AJ and Rick to many of my coworkers and loved ones throughout the years. And all of them had nothing but good things to say. They are an honest and no-nonsense agency, and customer support is par none. AJ, thank you for always taking my calls and being willing to go the extra mile on explaining all the details. If you have any doubt on picking an insurance agent always go with Rick Hore - State Farm Insurance will not disappoint."
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Nathan Combes

May 26, 2023

5  out of  5
rating by Nathan Combes
"Just signed up with Rick Hore via AJ Jayawardena as the agent and could not be more grateful. Long story short, the communication between California FAIR plan and USAA broke down somewhere, and we ended up in a situation where we needed to have our home fully covered within a matter of hours, lest have our mortgage fall through before the sale of our home. AJ was incredibly responsive, supportive, helpful, communicative - and got everything through in time. Not only that, but we ended up with MORE coverage for a LOWER premium than we were looking at via Bamboo+California FAIR."
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Patrice Kaufman

April 14, 2023

5  out of  5
rating by Patrice Kaufman
"Without Rick's constant help and superior service, I would be lost. He and his team are just wonderful, friendly, courteous, knowledgeable and helpful to the nth degree. I highly recommend Rick Hore State Farm to anyone who is looking for an honest, decent, helpful agent. He is my hero. AJ (Akila) is superb and highly technical. I can't praise this office enough."
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Christian White

February 10, 2023

5  out of  5
rating by Christian White
"I recently switched my homeowners insurance and my auto insurance over to Ricks office and I’ve had nothing but excellent service! My primary contact there is a AJ (Akila), and he is awesome to work with! My first contact with him was during the purchase of my new home, which you can imagine can be a stressful experience, but everything went smoothly working with AJ. He is on top of everything, looking for the best rates and the best options to meet my needs. AJ was extremely easy to talk to, very knowledgeable, and you could always get a hold of him either by phone or immediately by email. The experience went so well that I decided to move all of my auto insurance over to work with AJ and he got me some amazing rates and was able to explain everything to me along the way. Their office is always available to answer questions that you might have for any situation and I’m really glad I found them. I would recommend AJ and Rick’s office to anyone who’s looking for a new insurance company."
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Andrew Fowler

December 21, 2022

5  out of  5
rating by Andrew Fowler
"Rick and AJ at State Farm are incredibly helpful and proactive. Feel like I’m their only customer, which I 1000% know is not true. Highly Recommend them if you’re looking for any type of Insurance coverage. Would give 6 stars if I could."
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Edan Amar

August 31, 2022

5  out of  5
rating by Edan Amar
"My dad and I have been working with Rick Hore for 20+ years for all of our insurances including business & personal insurances. Rick & AJ always answer the phone and they answer all of our questions quickly and get back to us timely. We have a 20+ year relationship with them and my dad and I highly recommend the Rick Hore."